Effective from: 1st April 2026
Welcome to Sofaya Harmony. These Terms and Conditions govern your use of our website, services, and any communication with our practice.
By accessing our website or booking services, you agree to follow these terms. If you do not agree, please do not use our services.
Sofaya Harmony provides mental health and psychiatric services in the United States, following applicable healthcare laws and ethical standards.
Sofaya Harmony offers outpatient mental health and psychiatric care, including evaluations, therapy, and medication management where appropriate.
Services may include:
All services are provided by a qualified Nurse Practitioner and are based on professional judgment, clinical guidelines, and patient needs.
Sofaya Harmony does not provide emergency or crisis intervention services.
If you are experiencing a medical or mental health emergency, call 911 immediately or go to the nearest emergency room.
If you are in emotional distress or crisis, you should seek immediate help through appropriate emergency services or crisis hotlines.
By using our services, you confirm that:
We reserve the right to refuse or discontinue services if eligibility requirements are not met.
Appointments must be scheduled in advance through our approved channels.
You agree to:
Late arrivals may result in shortened sessions.
We require at least 24 hours notice for cancellations or rescheduling.
Failure to provide notice may result in a cancellation or no show fee.
Repeated missed appointments may lead to discontinuation of services.
Sofaya Harmony accepts certain insurance providers and may offer self pay options where applicable.
You are responsible for:
We are not responsible for denied claims due to incorrect or incomplete insurance details.
Telehealth sessions are conducted through secure platforms. By using virtual services, you acknowledge that:
We take reasonable steps to maintain confidentiality during virtual sessions.
To ensure effective care, you agree to:
Treatment outcomes depend on your engagement and consistency.
Sofaya Harmony does not guarantee specific outcomes or results from treatment.
Care is based on professional expertise, but progress may vary depending on individual circumstances, participation, and underlying conditions.
Medication, if prescribed, is based on clinical evaluation and medical necessity.
We do not guarantee prescriptions for specific medications, including controlled substances.
Requests for medications without appropriate evaluation may be declined.
Your privacy is important to us. We handle your information in accordance with our Privacy Policy and applicable laws, including HIPAA.
Information may be shared only when necessary for treatment, payment, healthcare operations, or when required by law.
All content on this website, including text, design, and branding, is the property of Sofaya Harmony.
You may not copy, reproduce, or distribute content without prior written permission.
Sofaya Harmony is not liable for:
Use of our services is at your own discretion and responsibility.
We may use third party platforms for scheduling, communication, or telehealth services.
We are not responsible for the policies or actions of these third parties, though we aim to use secure and reliable providers.
We reserve the right to suspend or terminate services if:
You may also discontinue services at any time.
We may update these Terms and Conditions as needed.
Updates will be posted on this page with a revised effective date. Continued use of services indicates acceptance of any changes.
These Terms and Conditions are governed by the laws of the United States and the State of New York.
Any disputes will be handled in accordance with applicable legal frameworks.
If you have questions about these Terms and Conditions, you may contact:
Sofaya Harmony
New York, United States
We aim to provide clear, respectful communication and address concerns promptly.
